Terms & Conditions

By using this site, you agree to our Terms and Conditions and Privacy Policy. We may revise the Terms and Conditions and Privacy Policy at any time without notice to you.

All effort has been made to portray information accurately. The information on this site is intended and applicable for Australian audiences only and adheres to Australian legislation and regulatory guidelines.

By browsing the site or placing an order, you agree to be bound by the conditions listed below as amended from time to time.

If there is any uncertainty with the terms and conditions above, please contact The Bay Window before the completion of any purchase.


Please note that all prices on this website are in Australian Dollars(AUD) if you would like to know the price in a different currency please email heather@patchworkdesign.co


Please note the patterns on this website are protected by copyright laws. This means that when you purchase one of my patterns they are for personal use only.  It is illegal to copy a pattern to give to others or to make up my designs to sell for profit.  If you wish to teach a class using one of my designs each person in the class must purchase a pattern.

All content on this site, including text, icons, graphics, etc are the property of The Bay Window or its suppliers and are protected by Australian and International Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.


The Bay Window is not responsible for customs charges and restrictions that vary from country to country and result from the importation of certain products. The purchaser remains responsible for all charges and fees incurred.


The Bay Window is under no obligation to provide any goods ordered until payment for those goods has been received in full. In the event of the requested goods being unavailable The Bay Window may cancel the transaction and effect a full refund.

All prices listed are inclusive of any Australian Goods and Services Tax applicable.


Throughout the use of the site users may be invited to review certain products. If you do submit such reviews, you give The Bay Window permission to use, reproduce, modify and publish them in a royalty-free, irrevocable manner. You also permit The Bay Window to publish your first name and State or Town.

Such reviews posted, in no way represent the views or opinions of The Bay Window or its owners, shareholders, employees or others, but are the sole product of its creator.


Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use. Questions as to use can be directed to The Bay Window


The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage arising from its use.


The Bay Window maintains links to other web sites but makes no representations as to the accuracy of the material therein, and is not responsible for the content and conduct of these sites.


Please choose carefully as we do not normally give refunds if you simply change your mind.
In the unfortunate event you do make an error with your order, you must contact us and explain the nature of your error. Where reasonable, we will replace or provide a substitute.
If a product has a manufacturers defect it can be returned for a full refund within 14 days of purchase
Patterns and Books cannot be returned
Sale items cannot be returned
The original receipt or a copy must accompany all returns